Product Manager – Firmware / AI

 

Job Title: Product Manager – Firmware / AI

Location: Vashi, Navi Mumbai
Department: Product Management / Technology
Experience Required: 8–12 Years
Industry Preference: IoT / Embedded Systems / Consumer Electronics / Surveillance / Networking / AI-enabled Devices
Qualification:

  • B.E. / B.Tech in Electronics / Computer Science / IT / Embedded Systems
  • MBA / PGDM (Preferred but not mandatory)

Job Summary

We are seeking a Product Manager – Firmware / AI to lead the development, integration, and deployment of firmware and AI-driven solutions across connected products and platforms. The role involves managing application and portal customization, cloud infrastructure frameworks, security compliance, and coordination with cross-functional teams including service, IT, and third-party technology vendors.

The ideal candidate will bring strong technical expertise in firmware ecosystems, AI technology stacks, and cloud infrastructure, combined with product ownership and vendor management capabilities.

Key Responsibilities (KRAs)

Product & Platform Development

  • Lead App / Portal customization aligned with product and customer requirements
  • Define and finalize cloud infrastructure frameworks for connected device ecosystems
  • Identify and define AI stack requirements for product innovation and automation
  • Drive firmware and AI product roadmap in alignment with business strategy

Compliance & Security

  • Resolve STQC (Standardisation Testing and Quality Certification) requirement queries and ensure regulatory compliance
  • Coordinate and manage IT vulnerability and security testing processes
  • Ensure adherence to cybersecurity, data privacy, and product security standards

Technology & Vendor Management

  • Identify, evaluate, and onboard technology vendors for firmware, AI, and cloud solutions
  • Evaluate third-party development partners for performance, quality, and delivery timelines
  • Monitor vendor deliverables, SLAs, and technical compliance

Cross-functional Collaboration

  • Interface with the Service team to gather and implement CRM-related technical requirements
  • Act as an extended bridge between Business and IT teams
  • Support deployment, troubleshooting, and lifecycle management of firmware and AI-enabled products

Innovation & Technology Strategy

  • Identify emerging technologies in AI, IoT, firmware, and cloud ecosystems
  • Recommend technology upgrades and architecture improvements
  • Drive continuous product and platform enhancements

Key Skills & Competencies

  • Firmware / Embedded Systems / IoT Product Management
  • AI / Machine Learning Stack Understanding
  • Cloud Infrastructure (AWS / Azure / GCP)
  • Cybersecurity & Vulnerability Testing
  • STQC / Regulatory Compliance
  • Vendor & Partner Management
  • CRM Integration & Business Process Mapping
  • Strong stakeholder management
  • Analytical and problem-solving skills

Key Performance Indicators (KPIs)

  • Successful deployment of firmware / AI-enabled products
  • Timely closure of STQC and compliance requirements
  • Cloud platform stability and scalability
  • Vendor performance and delivery timelines
  • Security and vulnerability compliance adherence
  • Customer / service team satisfaction

Reporting To:

Head – Product Management / CTO / Technology Director

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